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Have Questions?

Here's everything need to know before your appointment:

Is hair included/ provided?

Yes. Hair is included with all services that require braiding or human hair. • Multiple colors & custom blends available • Curl patterns available upon request • All braiding hair is pre-treated to remove harsh chemicals • Designed to reduce irritation, itching, and scalp sensitivity This is part of my commitment to scalp health and long-lasting results.

How long do braids typically last?

Typically 4–8 weeks, depending on: • The style • Your hair type • How well you maintain them Proper moisturizing and nighttime protection are key to longevity.

Do I need to wash my hair before my appointment?

Yes. Please arrive with clean, fully detangled hair. This helps: • Achieve the best results • Reduce appointment time • Protect your scalp Detangle services can be added if needed.

Can braiding damage my hair?

When done professionally and correctly, braiding should not damage your hair. I specialize in: • Gentle tension • Clean parts • Scalp-first techniques Your hair’s health always comes first.

Can I wash my braids?

Yes — for styles such as: • Knotless braids • Two-strand twists • Plaits Tips: • Use a diluted shampoo • Focus on the scalp • Avoid excessive rubbing • Let braids air dry Tie braids up to prevent water running down the length.

How do I maintain my braids?

• Keep scalp clean & moisturized • Wear a silk or satin scarf/bonnet at night • Avoid excessive manipulation Light oils, braid sprays, or foams help maintain hydration and shine.

What's the best way to take down braids?

Gently unravel using your fingers or a comb. • Be patient — do not rush • Avoid pulling or cutting natural hair • Detangle after removal • Follow with a deep conditioner or hydrating treatment This helps prevent unnecessary breakage.

How often should I braid my hair?

It’s best to give your hair a 2–4 week break between braid installs. This allows: • Scalp recovery • Moisture balance • Long-term hair health Protective styles work best when paired with rest.

Do you accept late arrivals?

Late arrivals may result in: • A shortened service • An additional late fee • Or rescheduling, depending on availability • 10 minutes late = Appointment cancelled OR $25 late fee if still able to service • If you are not in my suite before the 10 minute grace period = Appointment canceled , no exceptions Please arrive on time to ensure your full service experience.

What is your deposit / cancellation policy?

A deposit is required to secure all appointments. • Deposits are non-refundable • Cancellations or reschedules must be made within your policy window • No-shows forfeit their deposit This policy helps protect my time and availability. For my full policy, terms and conditions see "Policy" page

Do you work on tender-headed clients or children?

Yes. I specialize in: • Tender-headed clients • Children & teens • First-time braid clients My approach focuses on gentle tension, comfort, and communication.

Do you offer same-day or emergency appointments?

Same-day or last-minute appointments may be available depending on availability. An additional same-day / rush fee may apply.

What makes IC Hair different from other braiders?

IC Hair focuses on: • Scalp health • Clean parts • Longevity • Gentle hands • Structured, professional processes Every client receives an experience tailored to their hair and comfort.

Do you offer consultations before booking?

Yes. Consultations are available and recommended for: • New clients • Custom styles • Loc services • Hair repair or sensitive scalp concerns

Do you offer education or mentoring?

Yes. IC Hair offers: • 1-on-1 education • Mentorship for aspiring braiders & locticians Details are available upon inquiry.

IC HAIR

@ic.hairr

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